Privacy Policy
Effective Date: 31-October-2024
Redx Networking Solutions Pvt Ltd (“Redx”) values your privacy and is committed to
safeguarding the personal information you share with us. This Privacy Policy outlines how
we collect, use, disclose, and protect your information when you interact with our website,
mobile app, or services.
By accessing our website or mobile app, you agree to the practices described in this Privacy
Policy.
Information We Collect
We collect the following types of information:
a. Personal Information
Information you provide directly to us, such as:
● Name, email address, phone number, and address during registration or service
subscription.
● Payment information for billing and subscription management.
b. Device and Usage Information
Automatically collected information, including:
● IP address, browser type, operating system, and device details.
● Pages viewed, app usage, and time spent on the website or app.
● Location data, with your explicit consent, for better service delivery.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience,
monitor traffic, and improve functionality.
How We Use Your Information
We use the collected information for the following purposes:
● To provide and manage our services, including account setup, troubleshooting, and
technical support.
● To process payments and manage subscriptions.
● To improve and personalize your experience on our platforms.
● To communicate with you about updates, promotions, and service-related
information.
● To ensure compliance with applicable legal and regulatory requirements.
Sharing and Disclosure of Information
Redx does not sell your personal information. However, we may share your data in the
following circumstances:
● With Service Providers: Third-party vendors who assist in providing our services
(e.g., payment processors, analytics providers).
● For Legal Compliance: When required by law or to protect our legal rights.
● With Your Consent: When you explicitly agree to share information with other
parties.
Data Security
We implement robust security measures to protect your data from unauthorized access,
alteration, disclosure, or destruction. These measures include:
● Encryption of sensitive information during transmission.
● Regular security audits and monitoring.
● Restricting access to personal data to authorized personnel only.
However, no method of transmission or storage is 100% secure. While we strive to protect
your data, we cannot guarantee absolute security.
Your Rights
You have the following rights concerning your personal data:
● Access and Correction: You may request access to your data and update
inaccuracies.
● Data Deletion: You may request the deletion of your account and associated data,
subject to legal and contractual obligations.
● Opt-Out: You can opt out of marketing communications at any time.
● Cookies: You can manage or disable cookies through your browser settings.
For assistance with any of these rights, please contact us.
Retention of Information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this
Privacy Policy or as required by law.
Use of Cookies
Cookies are small files stored on your device that help improve your experience. We use
cookies to:
● Remember user preferences and login information.
● Monitor website and app performance.
● Serve targeted advertisements.
You can manage or delete cookies through your browser or device settings.
Third-Party Links and Services
Our website or app may contain links to third-party websites or services. We are not
responsible for their privacy practices or content. Please review their privacy policies before
sharing any information.
Children’s Privacy
Our services are not directed to individuals under 18 without parental or guardian consent. If
we become aware that we have collected personal information from a minor without proper
consent, we will take steps to delete it.
Changes to This Privacy Policy
Redx reserves the right to update this Privacy Policy at any time. We recommend that you
review this page periodically for any changes. Any updates will be communicated by posting
the revised Privacy Policy here. These changes will take effect immediately upon being
posted.